Phone Gimbal Blog

More questions we want to answer!2015-07-15

FAQ - We want to answer your questions

We understand you want to know all about this cool gadget. Here are some of the most common questions asked. If you have more questions, please email us shiningelectronics@gmail.com. We hope these are helpful in your buying decision.

  1. How do you ride it? Riding the LandBird is simple and easy. Just properly plant both feet on the pedals and pivot with your foot. Pivot your toes forward to go forward. Pivot your heel backwards to go reverse.
  2. Why do I see them cheaper on other websites? You won't find authentic LandBird anywhere else besides our own website (www.landbirdboard.com).Those others might be selling less quality, poor versions, that will probably break within a week or so. We highly advise you to do your homework before placing an order with some other company or individuals. Please also follow our Instagram account to learn more @landbird_usa
  3. How fast does it go? Typical on flat terrain, Landbird’s top speed is up to 7-12mph. Depends on weight of rider and terrain.
  4. Why buy from the LandBird? You can only buy genuine LandBird Transporter from our website, made from high quality materials and components. We test all units for safety and reliability before they make it in your hands. Watch out for knock-off's that may look similar but will break easily. And probably not last a long time. Make a sound purchase with LandBird.  
  5. What is the weight limit of a LandBird?
    To enjoy riding this cool transporter safely, we recommend a 220lb limit. The unit can break or bend if overloaded. Do not stand in the middle. Damage or frame breakage is not covered under warranty.
  6. Do I need to know how to balance?
    Can you stand up and walk? Well, that's all you need to know. You carefully get on and hold yourself up.
  7. What surfaces can LandBird go on? You can virtually take this self-balancing transporter anywhere. Ride on flat surfaces including pavement, sidewalks, carpet, low grass, dirt and more. Clearing sidewalk bumps and door thresholds under 1/8" should be no problem. Always obey local ordinance and laws when riding in public.
  8. How are LandBird different than other similar devices? We know you are going to ask this. It's a simple answer. We're Plain Better.  Better components, stronger battery life, high quality manufacturing processes. We stand behind our awesome transporters! Plus, we give you the better customer support than others.
  9. How long will it go for? Our LandBird are workhorses! Based on terrain, you should be able to travel up to 10-12 miles on a full charge.
  10. How do you charge it? 
    Charging your LandBird is fast and easy. It's just like charging your laptop. Simply plug in the power cord into the back of the unit and wait for the red light to turn green. Typically, it takes about 2-3 hours to fully charge. Do not charge for more than 3 hour.
  11. How long does it take to fully charge the unit? If you see a red light and/or hear beeping, you need to fully charge it. Do not ride it partially charged. Your LandBird should take between 2 and 3 hours to fully charge.
  12. What are the age requirements? LandBird are made for age 6 to 65 (50lbs). Always check with your doctor to make sure you're fit to ride. Pregnant women should not ride LandBird. Either should more than 1 person at a time. 
  13. What settings can LandBird be used in? You can ride this thing anywhere. Our self-balancing transporters are perfect for college campuses, conventions, warehouses, parks, schools, work, hospitals, sports center, car shows, promotions and more. No limits!! You can go anywhere with your LandBird. You will be the coolest guy!! You can fly on the land with your LandBirdJ.
  14. How do I order? That's simple! Just select the style and color you love, then use our secure checkout payment system. Your information is safe and will not be shared with anyone. We take your personal information seriously.
  15. What is your return policy? Why would you ever think of returning such an awesome tool? Well, there's always a first. Although, no one has ever been disappointed in a LandBird, we understand this cool gadget isn't made for everyone. If you plan on returning it, the unit must be in original condition, no scratches, dents, and bangs will be accepted. You understand right? You have 15 days to return it back to us for a refund (minus restocking fee and the shipping costs). This is subject to condition and certain restrictions apply. We bet you, if you don't like it, you best friend or neighbor will.
  16. How can a transporter break or stop working? All LandBirdt's are tested in working order before they leave our facilities. You can damage bend, damage and ultimately ruin the unit if you operate a transporter improperly. Standing too close in the middle, jumping on or overloading will bend the frame. Rolling the unit can damage components including circuit boards, lighting and battery. You are responsible for usage and maintenance of your transporter. These is not covered by our warranty. If the broken is caused by the quality of our products, we will definitely replace a new one for you.

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