Phone Gimbal Blog

FAQs2015-07-12

FAQS

HOW LONG WILL IT TAKE TO RECEIVE MY LANDBIRD?

After ordering a LandBird, we will arrange your order in 48 hours. It will take 4-6 working days for your order to arrive. (Wait time may be slightly longer due to the order volume). If you are in U.S., the shipping time will be shorter. 

 

IS IT LEGAL TO USE THE LANDBIRD ON STREETS AND/OR SIDEWALKS? 

The Landbird has a very compact footprint, (a little wider than an average person's shoulders). It can be used very easily on sidewalks, streets and other public places. Just be sure to watch out for traffic and pedestrians.

 

HOW DOES IT HANDLE WET WEATHER? 

LandBird is waterproof with IP54 which means it can handle dust and splashes of water. We strongly recommend not riding in inclement weather or near puddles. 

 

HOW LONG DOES IT TO REACH A FULL CHARGE? 

The LandBird takes 3 hours to fully charge. Please do not charge your LandBird for longer than 3 hours (This will enhance battery life).

 

HOW DOES IT HANDLE BUMPS, CRACKS AND CURBS - IS THERE ANY KIND OF SUSPENSION? 

Although there is not a suspension system, these strong tires are really tough. The LandBird can handle bumps, cracks and other small changes of surface up to 1/2-1 inch very well. We recommend paying close attention to your surroundings & bending your knees, as your knees act as your suspension. 

 

HOW LONG DOES THE BATTERY LAST?

The battery has a range of 8-12 miles depending on the speed you are travelling.

 

WHAT IS THE WARRANTY POLICY?

If you receive your LandBird and it is defective, we will kindly issue a replacement. The Warranty time is one year. You can send the defective LandBird back to us. But we do not replace for accidental damage so please be careful!  

 

HOW MUCH WEIGHT CAN IT SUPPORT? 

The LandBird can support up to 300 lbs.

 

WHERE CAN THE LANDBIRD SHIP TO? 

We can ship worldwide. Our customers are from over forty countries. So you can place the order wherever you are. The shipment time may be a little different. However, it usually takes no more than 7 working days.

 

IS THE LANDBIRD EASY TO USE? 

The Landbird usually takes 3-5 minutes on average just to get comfortable with the sensation of being on a self balancing device. The Landbird is a very intuitive device, so once you relax and become accustomed to the feeling, you can expect to be proficient within 20-30 minutes.  If you have any doubts, please watch the video of that ten years old boy playing with the Landbird.

 

HOW MUCH ENERGY DOES IT TAKE TO RIDE A LANDBIRD?

LandBird is designed to provide and easy and almost effortless riding experience. That being said, if you get tired please be sure to step off and take a break.

 

 

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